Terms and Conditions

Our service

We provide high quality French tuition online based on your personal objectives and level of French. Our online French classes are held via Skype.

You will need a computer connected to the internet, with microphone and speakers (or a headset). It is preferable to have a webcam.

Fees

Our online French classes should be booked in blocks of at least 5 lessons. The one exception is that a single Introductory Class is available for first time users of French via Skype.

All classes must be paid at least 24 hours in advance, through Paypal on our website.

In the event of a cancellation, the student must inform the teacher 48 hours in advance from Monday to Friday. Otherwise the student will be charged for the missed lesson.

Start time

If the student is not available on Skype within 15 minutes of the booked start time, the French Skype tutor may regard the class a cancelled without notice. We will be flexibile if there is a technical problem but please note that the tutor will often have a class directly after your class will have to finish at the scheduled time.

Communication

If you have any concerns, please contact your French Skype tutor by email or if you do not have the email address, you can use the online contact form on this website. Please remember that our tutors are based in France, our responses to any communication will be made during business hours in France.

Please contact us to book your introductory class at French via Skype.